Vibe Credit Union
  • 29-Jun-2017 to 28-Aug-2017 (EST)
  • Novi, MI, USA
  • Hourly
  • Full Time

Vibe Credit Union is seeking a Consumer Loan Processor for our Lending Resources Center at our Novi Headquarters. This is not a Mortgage Processing position.  This position processes, auto, personal, etc. loans.  We offer a premier benefit package, including fully paid medical and dental insurance, vision, STD, LTD, Life Insurance and 401(k) with generous match.  Here's some other reasons to come work at Vibe:

  • Cutting edge technology for our members and employees

  • Friday jean day

  • We celebrate food, sports, festive occasions

  • Employees really matter and we create a fun working environment

  • We offer continuing education

  • We empower our employees

Why the Loan Processor position:

  • Be part of creating a unique banking experience

  • Put the focus on our members to enhance their financial well-being

Essential Duties   (Other duties may be assigned)

  • Assists in reaching department sales/goals
  • Processes consumer loans from application origination through disbursement

Basic Duties

  • Obtains/verifies necessary information and documentation to facilitate credit analysis from all Loan Specialists (including indirect) to initiate loan disbursements
  • Assigns incoming applications (Visa, PSCU, Digital Insight and Car Quotes)
  • Assigns Branch CRM referrals
  • Serves as back-up for the Loan Specialists by competently interviewing applicants by phone, to obtain personal and financial data regarding account services on an as-needed basis
  • Audits and performs quality control for loans issued, in conjunction with Vibe Credit Union's guidelines
  • Audits and performs quality control for all operations including, but not limited to, Extension Agreements, Payment Modifications
  • Answers members' questions and investigates and corrects errors
  • Possesses effective knowledge of the credit union's products and services
  • Sets up loan disbursements by entering data into FSP, successfully passing all checkpoints
  • Prints loan forms in preparation for loan closings
  • Prepares files for review/signature
  • Assists with vehicle titling
  • Scans all necessary paperwork/documentation into relevant systems
  • Understands regulations and internal policies related to Bank Secrecy Act (BSA) and completes annual training


  • High School graduate or equivalent

Experience Required

  • Thorough knowledge of member services and products
  • One to three years of related experience


  • Strong organizational skills
  • Ability to communicate professionally in-person and on the phone with members and employees
  • Works well under pressure in a busy work environment
  • Strong customer service skills
  • Ability to multi-task
  • Must be able to write routine reports and correspondence

Vibe Credit Union is proud to be an Equal Opportunity Employer-Minorities/Women/Disabled/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity ed/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity

Vibe Credit Union
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